The Beginning of Healthcare

Insights

Insights on how healthcare begins.


Essays, interviews, and features on the first question asked of a patient, and what it costs when nobody asks it.

Written by Charu Raheja. New pieces arrive when a case or a conversation gives me something worth adding.

Charu Raheja at her desk, arms crossed, smiling

Essays, interviews, and features

Charu Raheja in conversation with Joy Purdy on the Discover the Joy podcast

Discover the Joy Podcast: Charu Raheja on Purpose-Driven Health Care

I recently appeared on Joy Purdy’s podcast, Discover the Joy, to share a personal turning point that quietly reshaped my approach to leadership and care.

Read more
Resilience, Leadership, and Nurse Triage: Dr. Charu Raheja’s Story on REfresh

Resilience, Leadership, and Nurse Triage: Dr. Charu Raheja’s Story on REfresh

TriageLogic’s CEO, Dr. Charu Raheja, recently joined host Donna Orender on the REfresh podcast to talk about bridging the gap between entrepreneurship, healthcare…

Read more
When Everything Feels Urgent, Alignment Becomes Your Greatest Advantage

When Everything Feels Urgent, Alignment Becomes Your Greatest Advantage

Urgency is part of entrepreneurship. The challenge is staying aligned when everything feels important right now.

Read more
Values as a Decision System: Where Leadership Becomes Action

Values as a Decision System: Where Leadership Becomes Action

In the past, I’ve spoken about how to create clarity to help you make decisions in a world full of opportunities without clear answers. How?

Read more
Stay Clear in a Noisy World

Stay Clear in a Noisy World

Entrepreneurs face decisions that rarely come with clean answers.

Read more
TriageLogic CEO Featured on Inc.’s 2024 Female Founders List

TriageLogic CEO Featured on Inc.’s 2024 Female Founders List

TriageLogic is proud to announce that its CEO, Dr. Charu Raheja, is featured on Inc.’s 2024 Female Founders list.

Read more
TriageLogic’s Dr. Charu Raheja Featured in Florida 500

TriageLogic’s Dr. Charu Raheja Featured in Florida 500

TriageLogic is excited to announce that its CEO, Dr. Charu Raheja, has been selected by the Florida 500 as one of the most influential executives in the state.

Read more
TriageLogic’s Dr. Charu Raheja to Chair the Neurosurgery Outreach Foundation’s Benefit Challenge

TriageLogic’s Dr. Charu Raheja to Chair the Neurosurgery Outreach Foundation’s Benefit Challenge

TriageLogic is excited to announce that its CEO, Dr. Charu Raheja, will be chairing an upcoming benefit challenge and dinner party with The Neurosurgery Outreach…

Read more
Dr. Charu Raheja Highlighted as Women Business Leader's Standout Member

Dr. Charu Raheja Highlighted as Women Business Leader's Standout Member

In December, 2020 Dr. Charu Raheja was highlighted as Women Business Leaders’ standout member.

Read more

Elsewhere

Remembering Who I Was

Stroke recovery, and seeing the care journey from the patient's side of it.

Read more

Full Recovery

Relearning language, and returning to lead the company I co-founded.

Read more

Women of Heart

Cover feature. Why I keep asking a question the industry stopped asking.

Read more

A Stroke Survivor's Case for Prevention

Earlier access to clinical guidance saves lives. It's not a theory.

Read more

Transforming How Healthcare Begins

Profile of the work at TriageLogic. Credit: TriageLogic.

Read more

Stroke Awareness and Prevention

Broadcast interview. What patients miss when the first question is the wrong one.

Read more

Four questions the writing keeps returning to

Where healthcare actually begins

Not in the exam room. In the first contact, and the first question asked there, which decides everything that follows.

Read the idea

How to ask the first question well

Identify it, design it with clinical logic, codify it, measure it, route on the answer. The First Question Framework, in full.

See the framework

Why good people burn out

Clinicians are not tired of the work. They are compensating for a process that should have been designed once and run every time.

Read the idea

Where the beginning breaks first

Rural clinics and stretched systems are where the first question fails first, and where standardizing it returns the most.

Invite Charu to speak

Follow my work

The next piece, when it publishes.

I write when a case, a conversation, or a call from a healthcare leader gives me something worth adding. Leave your name and email and the next one comes to you. Nothing else does.

One email per piece. Unsubscribe in one click.