Insights
Insights on how healthcare begins.
Essays, interviews, and features on the first question asked of a patient, and what it costs when nobody asks it.
Written by Charu Raheja. New pieces arrive when a case or a conversation gives me something worth adding.

Essays, interviews, and features

Discover the Joy Podcast: Charu Raheja on Purpose-Driven Health Care
I recently appeared on Joy Purdy’s podcast, Discover the Joy, to share a personal turning point that quietly reshaped my approach to leadership and care.
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Resilience, Leadership, and Nurse Triage: Dr. Charu Raheja’s Story on REfresh
TriageLogic’s CEO, Dr. Charu Raheja, recently joined host Donna Orender on the REfresh podcast to talk about bridging the gap between entrepreneurship, healthcare…
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When Everything Feels Urgent, Alignment Becomes Your Greatest Advantage
Urgency is part of entrepreneurship. The challenge is staying aligned when everything feels important right now.
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Values as a Decision System: Where Leadership Becomes Action
In the past, I’ve spoken about how to create clarity to help you make decisions in a world full of opportunities without clear answers. How?
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Stay Clear in a Noisy World
Entrepreneurs face decisions that rarely come with clean answers.
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TriageLogic CEO Featured on Inc.’s 2024 Female Founders List
TriageLogic is proud to announce that its CEO, Dr. Charu Raheja, is featured on Inc.’s 2024 Female Founders list.
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TriageLogic’s Dr. Charu Raheja Featured in Florida 500
TriageLogic is excited to announce that its CEO, Dr. Charu Raheja, has been selected by the Florida 500 as one of the most influential executives in the state.
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TriageLogic’s Dr. Charu Raheja to Chair the Neurosurgery Outreach Foundation’s Benefit Challenge
TriageLogic is excited to announce that its CEO, Dr. Charu Raheja, will be chairing an upcoming benefit challenge and dinner party with The Neurosurgery Outreach…
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Dr. Charu Raheja Highlighted as Women Business Leader's Standout Member
In December, 2020 Dr. Charu Raheja was highlighted as Women Business Leaders’ standout member.
Read moreElsewhere
Remembering Who I Was
Stroke recovery, and seeing the care journey from the patient's side of it.
Read moreA Stroke Survivor's Case for Prevention
Earlier access to clinical guidance saves lives. It's not a theory.
Read moreTransforming How Healthcare Begins
Profile of the work at TriageLogic. Credit: TriageLogic.
Read moreStroke Awareness and Prevention
Broadcast interview. What patients miss when the first question is the wrong one.
Read moreFour questions the writing keeps returning to
Where healthcare actually begins
Not in the exam room. In the first contact, and the first question asked there, which decides everything that follows.
Read the ideaHow to ask the first question well
Identify it, design it with clinical logic, codify it, measure it, route on the answer. The First Question Framework, in full.
See the frameworkWhy good people burn out
Clinicians are not tired of the work. They are compensating for a process that should have been designed once and run every time.
Read the ideaWhere the beginning breaks first
Rural clinics and stretched systems are where the first question fails first, and where standardizing it returns the most.
Invite Charu to speakFollow my work
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